- Cape Town: Food and Catering Supplies Manager - Tristan Export



Manage the operational activities and the business development of the Food & Catering Supplies business unit.




Commercial Management and Development:

  • Research target markets and companies and prepare client specific proposals for food and catering supply solutions
  • Manage new business opportunities to ensure repeat business
  • Manage existing client relationships to ensure continued business dealings
  • Ensure the development and growth of the food and catering supplies division with a resultant increase in market share
  • Source new suppliers and products (both locally and internationally) and determine their suitability for the export market
  • Establish relationships with suppliers and negotiate better rates
  • Product range includes: Fruit & vegetables, meat, fish, dairy, groceries, beverages, kitchen consumables, kitchen equipment, cleaning products, catering clothing…



  • Develop and ensure that policies, procedures and checklists are followed
  • Manage the timely and accurate preparation of quotes to clients, including the clarification of client specifications, choice of suppliers, product quality, product packaging, profit margins, etc.
  • Manage the timely and accurate expediting of orders to ensure that all client specifications have been met
  • Ensure the quality, shelf life and packaging of foods and catering supplies meets client requirements every time
  • Ensure the accuracy of all documentation from quotes through to orders, packing lists and customer invoices
  • Ensure all necessary export and import documentation has been arranged on a timely basis
  • Resolve any errors and manage any claims
  • Ensure that all paperwork for each project is completed and filed
  • As this is a hands-on role, also responsible for the preparation of quotes and expediting of orders from time to time.
  • Local and international travel may be required


Performance Management:

  • Effectively manage a team of buyers
  • Develop Key Performance Area (KPA) measures for the department
  • Manage workload, activities, productivity levels, efficiency, accuracy, and quality of work
  • Develop staff competence. Ensure that staff are skilled on all product types
  • Conduct staff performance appraisals on a timely basis
  • Manage poor performance


Any other duty that is reasonable and relevant to this position



The Food & Catering Supplies Manager reports to the Managing Director



The Food & Catering Supplies Manager supervises a small team of Traders


  • Degree or Diploma in Food Service Management / Hospitality / Purchasing Management / Commerce or any other equivalent or relevant qualification
  • Ideal candidates will have sound experience (5 to 7 years) including:
    • Experience in a commercial management role, and
    • A minimum of 3 years in catering management / outsourced catering, and/or
    • A minimum of 3 years in a procurement role, preferably of food and catering supplies
  • Preference will be given to candidates who have managed exports to African countries
  • Above average to strong communication skills in English and preferably French (verbal and written)
  • Portuguese would be highly advantageous
  • Strong problem solving skills
  • Must be highly detailed, structured and organised
  • Excellent interpersonal skills and a team player
  • Excellent customer service skills
  • Works effectively with client, supplier and company personnel within all organizational levels

Excellent data analysis skills. Strong skills in Excel required.

Last updated by Adrien Maire Dec 18, 2017.

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