All Blog Posts (203)

It's not what you say but how you say it

Language is one of the most powerful reflections of how we think and feel about ourselves and others.  You can make a big impact simply by changing some of your language and developing your verbal skills. To find out more check out the powerful training VETTA Communication offers.

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Added by Lionel Bourgeois on July 22, 2019 at 2:22pm — No Comments

ARE ASSUMPTIONS CREATING YOUR FAULTY ACTIONS?

At some point we are guilty of making assumptions.  You know the moment you make your mind up about someone or some decision and decide it’s the truth. Only later do you find out you’ve made a poor choice. Isn’t it time to notice when you change your behaviour around certain people because you’ve made an assumption about them. Good…

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Added by Lionel Bourgeois on July 11, 2019 at 1:03pm — No Comments

WORK – LIFE BALANCE. HOW TO MAKE IT HAPPEN

The balance between work and family commitments is a particularly challenging hard act to follow. Too often there is a conflict of roles. On the one hand you have work demands you need to fulfill, and you have commitments outside of work demanding your attention. Check out my weekly blog posts and discover how you can achieve life/work balance.

https://vetta.co.za/work-life-balance-how-to-make-it-happen/…

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Added by Lionel Bourgeois on July 8, 2019 at 11:05am — No Comments

Are you in control of your company’s stock control or is stock control in charge of you?

If you work as a stock controller then you know you are the pivotal point in your business. You are responsible for your company’s most important assets. Stay ahead and get on top of this vital position. Join us on 28 July 2019 & get inspired.

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Added by Lionel Bourgeois on July 3, 2019 at 1:56pm — No Comments

OVERCOMING THE ‘DISEASE TO PLEASE’

You are overworked and somehow the demands just keep on coming. You say nothing. You work overtime, neglecting your family and home life - all because you have the ‘disease to please.’ Sound familiar?

In all the years I have been training people in organisations to apply effective time management skills, this is the one issue that keeps coming…

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Added by Lionel Bourgeois on June 14, 2019 at 2:28pm — No Comments

MY BOSS NEEDS TO UNDERSTAND WHAT I DO

So many PA’s that I train put this out in my workshops. “I wish my boss could be here to truly understand what it is that I do.” Yesterday I had the privilege of training a group of skilled and professional Personal Assistant’s at the Cape Chamber of Commerce.

The day flowed beautifully as a multitude of topics came up for discussion. One of…

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Added by Lionel Bourgeois on June 7, 2019 at 12:28pm — No Comments

The Triangle of Power

This weekend I had the privilege participating in a powerful family constellation workshop in Cape Town. One of the major themes that came up was the triangle of power. Let me explain. Nearly 40 years ago, Stephen Karpman (MD), developed his “drama triangle” – victim, rescuer and perpetrator. 

These archetypes dwell in each of us and can so often interfere with how we think and the lens with which we engage with others. …

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Added by Lionel Bourgeois on June 4, 2019 at 3:10pm — No Comments

HOW TO FIND THE RIGHT PEOPLE FOR THE JOB

The rate of change facing companies has never been greater.

Whether you are a large or small company, your success depends on having the right mix of people who are capable of putting your company first. Taking on new staff can be especially disruptive, especially to existing employees.…

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Added by Lionel Bourgeois on May 15, 2019 at 12:48pm — No Comments

CONFUSED BETWEEN THE ROLES OF TEAM LEADER, SUPERVISOR AND MANAGER?

This week it dawned on me, as I was offering a Leadership Development Training workshop in Cape Town, why a company’s management team is so often confused about the various leadership functions in an organisation. As a seasoned workshop trainer I have often found the lack of clarity in leadership positions can create confusion and sometime resentment leading to poor productivity.

This is my understanding of these different roles.…

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Added by Lionel Bourgeois on April 13, 2019 at 1:25pm — No Comments

7 RECEPTIONIST SKILLS THAT WILL HAVE A PROFOUND IMPACT ON YOUR COMPANY

First impressions count. As the first point of contact with any company, your receptionist needs to present a welcoming and professional image. A receptionist’s warm greeting can speak volumes about how your organisation treats customers.

While successfully managing the font office, the role of a receptionist demands an impressive line-up of skills.

  1. Understand the roles and functions at the front desk

At VETTA Internationale we train…

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Added by Lionel Bourgeois on March 12, 2019 at 1:17pm — No Comments

ETHICAL BEHAVIOUR & YOUR BOTTOM LINE

When I looked up the word “ethical” in the dictionary this is the definition I found: “rules of behaviour based on ideas about what is morally good and bad.” In the workplace these boundaries can often become blurred and that can sometimes lead to dire consequences.

Your boss promises you an extra day off if you rush to finish an important…

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Added by Lionel Bourgeois on February 28, 2019 at 11:32am — No Comments

JOIN US FOR THESE PHENOMENAL WORKSHOPS

Join us on our popular training workshops. We're about to begin our new Financial Year. Contact bookings@vetta.co.za.

MARCH 2019 

Wed 06 Project Management CPT R2700

Thu 07 Train the Trainer CPT R2700

Fri 08 The Supervisor Express CPT…

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Added by Lionel Bourgeois on February 28, 2019 at 11:16am — No Comments

The 6 Elements of Success

Too many of us are striving for success. To be more, have more, feel fully present in our lives. Let’s face it – life is way too short to settle for a life of mediocrity.

For many ofus we might be seeking:

  • Greater financial freedom
  • Free time
  • Fulfilling relationships
  • A healthier body and…
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Added by Lionel Bourgeois on February 8, 2019 at 2:00pm — No Comments

THE TIME OF YEAR TO GIVE UNCONDITIONALLY

On waking this morning the thought of giving, (it’s that time of the year after all) flooded me with memories on how I was raised.  My parents always had an additional table setting should someone less fortunate or alone, knock on our door on Christmas Eve; a fairly common tradition among many families.  Giving without expecting anything in return was the message. …

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Added by Lionel Bourgeois on December 10, 2018 at 10:10am — No Comments

Chers amis

VETTA Communication est une entreprise de ‘transformation’ extraordinaire et, en tant que directeur, je suis honoré par la diversité des personnes que j’ai eu le privilège de rencontrer.

Pour 2019 nous avons créé des ateliers, du coaching et des formations en ligne afin d’inspirer…

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Added by Lionel Bourgeois on December 6, 2018 at 7:30am — No Comments

Employees stay when....

Added by Lionel Bourgeois on December 4, 2018 at 8:49am — No Comments

CHARISMATIC LEADERSHIP & POWER

I’m pretty sure you’ve met some of them during boardroom meetings. They are fired up, enthusiastic and command attention. These are leaders and with their powerful presence can command an audience and their leadership style is evident.

Throughout history, we've seen charismatic leaders, like Mahatma Gandhi, Nelson Mandela, Martin Luther King,…

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Added by Lionel Bourgeois on November 21, 2018 at 11:28am — No Comments

The Art of Great Business Writing Starts with You

In today’s fast-paced business world we are continually faced with writing emails, reports and preparing presentations. Good writing skills are valuable and taking time to improve yours could pay significant dividends throughout your career.

Many of us are not born writers. At VETTA Communication we understand this and we can make your life easier with our Business Writing training workshops. We provide a hands-on…

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Added by Lionel Bourgeois on November 15, 2018 at 8:57am — No Comments

8 Golden Rules of Customer Service

When it comes to ensuring you retain customers, there are some golden rules that can make all the difference to the success of your company. At VETTA Communication we offer customer service training your team can immediately apply to their jobs and create a positive impact on creating customer loyalty and attracting new customers.…

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Added by Lionel Bourgeois on November 7, 2018 at 5:50pm — No Comments

7 RECEPTIONIST SKILLS THAT WILL HAVE A PROFOUND IMPACT ON YOUR COMPANY

First impressions count and as the first point of human contact with any company, your receptionist needs to present a welcoming and professional image. A receptionist’s warm greeting can speak volumes about how your organisation treats customers.

Successfully running a front desk calls for much more, and the role of a receptionist demands an impressive line-up of skills, both hard and soft.…

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Added by Lionel Bourgeois on November 2, 2018 at 10:30am — No Comments

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